Frequently Asked Questions (FAQs)
1. What services does About us Penguin Water Technologies offer?
About us Penguin Water Technologies provides end-to-end water treatment solutions, including industrial purification systems, residential RO units, commercial filtration, turnkey project execution, and water sustainability consulting.
2. How can I choose the best water treatment system for my needs?
Our team conducts a detailed water quality analysis and site assessment to recommend the most suitable system based on your water source, consumption needs, and industry-specific compliance requirements.
3. Are your products environmentally friendly?
Yes, sustainability is taken into consideration when designing all of our systems. We use energy-efficient components, eco-safe materials, and technologies that reduce water and chemical waste.
4. What industries do you serve?
About us We serve a wide range of sectors including manufacturing, pharmaceuticals, food and beverage, healthcare, hospitality, and agriculture, as well as individual households and commercial establishments.
5. Do you provide after-sales support and maintenance?
Absolutely. We offer comprehensive AMC (Annual Maintenance Contracts), regular servicing, and prompt customer support to ensure your system runs smoothly year-round.
6. Are your systems compliant with industry regulations?
Yes, our products adhere to all relevant national and international quality and safety standards, including ISO, CE, and BIS certifications, and meet regulatory norms for water discharge and quality.
7. How long does installation typically take?
Installation timelines vary based on the size and complexity of the system, but residential systems are usually installed within 1-2 days, while industrial setups may take 1-4 weeks.
8. Can you customize systems for specific applications?
Yes, we specialize in designing custom water treatment solutions tailored to your exact operational needs, whether you’re dealing with high TDS, microbial contamination, or wastewater recycling.
9. What kind of warranty do you offer?
All our products come with a standard warranty period, typically ranging from 1 to 3 years, depending on the system. Extended warranties and AMC packages are also available.
10. How can I get a quote or schedule a consultation?
You can reach out to us via email, phone, or our website’s contact form. One of our experts will get in touch promptly to discuss your requirements and provide a tailored quotation.